Privacy Policy

The controller is AI EXPERTS Sp. z o.o., Nowy Świat 54, 00-363 Warszawa, Poland, KRS 0001177141, NIP 5253049482, REGON 541969080. Contact: info@aiexperts.pl, +48 697 247 378.

Contact data you give us (name, e-mail, phone, company, message content).

Order and invoicing data (company name, address, tax ID, contact person).

Technical data (IP address, browser type, pages visited) collected through cookies, subject to your consent where required.

Answering enquiries and preparing offers — Art. 6(1)(b) and (f) GDPR.

Performing contracts and providing services — Art. 6(1)(b) GDPR.

Accounting, tax and anti-money-laundering obligations — Art. 6(1)(c) GDPR.

Analytics and marketing — Art. 6(1)(a) GDPR (consent), which you may withdraw at any time.

Establishing and defending legal claims — Art. 6(1)(f) GDPR.

Enquiries: up to 12 months after the last contact.

Contract and accounting records: 5 years from the end of the calendar year in which the tax obligation arose.

AML/KYC records: 5 years from the end of the business relationship.

Consent-based data: until consent is withdrawn.

Hosting, IT, e-mail and CRM providers, accounting and legal advisers, payment providers — only under data processing agreements. Public authorities where required by law.

Where a provider is located outside the EEA, we transfer data only on the basis of an adequacy decision (including the EU–US Data Privacy Framework) or Standard Contractual Clauses.

Access, rectification, erasure, restriction, data portability, objection and withdrawal of consent. You may also lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warszawa.

We do not make decisions producing legal effects solely by automated means, including profiling.

We apply encryption in transit, access control, role-based permissions and regular reviews of our providers.